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This position oversees the import and export process, either directly or indirectly through direct reports, and ensures compliance with U. S. and foreign government laws and regulations.

• Ethical with sound business judgement
• Leadership, management, and interpersonal abilities to oversee the operation
• Possesses a passion to help team members
• Visionary
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation Goal-oriented, task driven
• Enjoys being part of a team as well as leading one
• Balances team’s needs with goals of organization
• Ability to delegate to the right team members and the experience to know when to lead and when to delegate
• Excellent written, verbal, presentation and organization communication skills
• Exhibits leadership qualities as an example for the operational team

Essential Duties & Functional Responsibilities Required
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Perform tasks safely
• Ensure area housekeeping requirements are met
• Abide by and knowledgeable in all OSHA rules and 英雄联盟竞猜决赛v7.0 安卓版’s safety practices
• Meet established procedures and productivity, safety and quality standards
• Meet attendance & punctuality standards
• Act as Qualifying Permit Holder for local Customs Brokerage Permit
• Communicate both verbally and in writing in a clear and concise manner
• Provide excellent customer service to internal and external customers
• Guide customers through Customs requirements and processes by preparing and submitting documents, determining tariff and duty payments, tracking shipments and using the tariff coding system to classify shipments
• Manage team to deliver performance targets
• Arrange collection and delivery of freight for both international air and ocean imports
• Recommend routing and handling for imports for customers and for customer prospects
• Make complete import arrangements for customers including: booking container arrangements, insurance, banking, and selection of transportation companies
• Prepare all documents including: bills of lading, dock receipts, licenses, and consulate documents
• Ensure all government (U.S. and other) required forms and information is compliant and appropriately provided to relative parties
• Classify shipments, input data, and make corrections and adjustments
• Resolve customer problems accurately and professionally
• Help importers understand and meet the rules and regulations put in place by the federal government with regard to the trade industry
• Educate customers about Customs regulations, international tariffs, shipping restrictions and insurance requirements
• Work closely with other departments including sales to pursue new sales leads, and discuss and sell various services with current clients and Operations to resolve issues as it pertains to Customs
• Process post entry work including: ruling requests, CF 28’s, refunds, protests, and drawbacks
• Provide written and oral instructions to direct reports; assign duties and review work for accuracy and conformance to the Company’s policies and procedures
• Ability to travel domestically and internationally as dictated by the needs of the position
• Assisting with new projects which has indirect or direct association with US. Customs Regulations (e.g. CFS, FTZ establishment and monitoring, entry data management)
• Perform additional duties as assigned by Manager

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking

Educational and Experience
Requirements and Preferences
• 5+ years operational freight forwarding experience handling imports/brokerage
• Currently holds an active U. S. license as a Customs Broker
• High School Diploma or GED; Post-secondary education preferred
• Progressive leadership roles with proven leadership skills and team building results
• Proven strong business acumen
• Proficient in Microsoft office applications
• Fluency in English
• Strong written and verbal communication skills
• Ability to be accurate and thorough, apply feedback to improve performance, monitor quality of work, gather and analyze information skillfully
• Good organizational skills and ability to multi-task
• Proven professional and sound judgment in the management of difficult and/or sensitive matters
• Requires flexibility and understanding that all staff may be required to perform duties outside their normal area of expertise to meet the mission and goal of the Brokerage department
• Must be able to work a flexible schedule
• Must be able to support other area branches as business needs dictate

Additional Eligibility Qualifications
• Ability to read, analyze and interpret the most complex documents
• Ability to respond effectively to the most sensitive inquiries or complaints
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to management and employees

Work Authorization/Security Clearance (if applicable)
Must be legally authorized to work in the United States.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to talk and hear, to stand and walk for short periods of time, and to frequently bend, stoop, and kneel. The employee is frequently required to walk; reach with hands and lift with arms, shoulders and legs. The employee is required to sit for prolonged periods of time; climb or balance and stoop, kneel, crouch, or crawl.

Work Environment
Most work time will be spent in an office setting where the environment is climate controlled.

英雄联盟竞猜决赛v7.0 安卓版 is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. PAY TRANSPARENCY NONDISCRIMINATION PROVISION – The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


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